Compliance
Terms of Service
Terms of Service & Conditions of Use
These Terms of Service apply to websites. subdomains & URL extensions, including not limited to invoiceninja.com, .org, .net, .app, .co, .io, .co.uk, .co.in, co.za, .it, .de, .fr, .es, .app, invoicing.co, invoice.services, invoice.ninja, owned by Invoice Ninja LLC.
Invoice Ninja LLC provides this website and services under the following terms & conditions of use. By utilizing the invoiceNinja.com website you are agreeing to the following terms of service & conditions of use.
The following terms & conditions of use constitute a binding agreement.
By creating an account with Invoice Ninja you are agreeing to the following terms. If you do not agree to the below terms & conditions, do not use the invoice ninja platform.
Right to Amend
Invoice Ninja may amend this Agreement upon notice to you, which may be provided through email, your account dashboard, and/or the Invoice Ninja web site(s). You agree that any changes to this Agreement will be immediately binding after the amendment is made (or after a wait-period of time if that is required by applicable law relating to the specific change). If you elect to not accept the changes to this Agreement, you must immediately cancel/cease using the Invoice Ninja platform.
Definitions
Invoiceninja.com users who access invoiceninja.com services are defined as “User Accounts”. User Account clients who use invoiceninja.com services to view and/or pay invoices are defined as “Clients.” The wording “data” and “content” are used interchangeably.
Eligibility
By agreeing to these Terms, you represent and warrant to us: (i) that you are at least eighteen (18) years of age; (ii) that you have not previously been suspended or removed from the Website and (iii) that your use of the Website is in compliance with any and all applicable laws and regulations.
Personal Responsibility
User Accounts must ensure the confidentiality of usernames and passwords used to access their account.
User Accounts are responsible for all activity occurring within their account including all laws relating to personal & public company data, privacy, personal information, international copyright and trademark laws. You must obtain all necessary rights, releases and permissions to provide your data to Invoice Ninja. Your data and its transfer must not violate any applicable local, state, federal and international laws and regulations (“Laws”) (including without limitation those relating to export control or electronic communications).
Your Obligations
You are solely responsible for, and Invoice Ninja disclaims all liability for, the provision of any goods or services sold to your customers or users as part of your use of the Invoice Ninja platform, and any obligations you may owe to your clients.
Customer Service
Customer service for your business is your responsibility. We provide customer service to you the account user, for use of the Invoice Ninja platform.
You are solely responsible for all customer service policies and issues relating to your goods or services, including pricing, order fulfillment, cancellations or no shows by you or a customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and feedback concerning experiences with your personnel, policies or processes. In performing customer service, you will always present yourself as a separate entity from Invoice Ninja.
Data Ownership & Access
The User Accounts owns all data generated in their invoiceninja.com account.
Invoice Ninja will not access, modify or distribute User Account data.
Platform Service & Data Use
You hereby grant Invoice Ninja a non-exclusive, fully sublicensable, worldwide, royalty-free right to collect, use, copy, store, and transmit data solely for the purpose of providing services to User Accounts.
Prohibitive Industries
You may not use the Payment Services for the following businesses or business activities:
- any illegal activity or goods illegal in the location of seller or purchaser,
- paraphernalia that may be used for any illegal activity
- buyers clubs, including dues associated with such clubs,
- credit counselling or credit repair agencies,
- credit protection or identity theft protection services,
- direct marketing or subscription offers and/or services,
- infomercial sales,
- internet/mail order/telephone order pharmacies or pharmacy referral services (where fulfillment of medication is performed absent a physical visit,
- unauthorized multi-level marketing businesses,
- inbound or outbound telemarketers,
- prepaid phone cards or phone services,
- rebate based businesses,
- betting, including lottery tickets, sports related gambling, casino gaming chips, off-track betting, and wagers at races,
- manual or automated cash disbursements,
- prepaid cards, checks, insurance or other financial merchandise or services,
- sales of money-orders or foreign currency,
- wire transfer money orders,
- high-risk products and services, including telemarketing sales,
- automated fuel dispensers,
- sales of (i) firearms (ii) and ammunition,
- internet/mail order/telephone order of age restricted products (e.g., tobacco, alchohol),
- hate or harmful products.
Consent to Communications
By creating an account with Invoice Ninja, you agree to receive periodic communications from us, including newsletters, promotional offers, and updates regarding our services. These communications may be sent via email and/or newsletter client. You can choose to opt out of receiving certain communications by following the unsubscribe instructions provided in these emails or by adjusting your account settings.
Please note that Invoice Ninja follows CAN-SPAM Act and GDPR guidelines.
Data Limitations & Plan Pricing
Invoice Ninja reserves the right to update our pricing plans, free offerings, and data limitations periodically as we see fit for operations.
Recurring Billing
By signing up for the Invoice Ninja “Pro” or “Enterprise” plans, you are agreeing to allow Invoice Ninja to auto-bill your credit card monthly or annually to ensure that you do not experience any interruption of service or downgrade of account.
By providing us with a payment method, you represent and warrant that you are authorized to use such payment method.
We reserve the right to change the subscription fees that we charge for the Service, at any time in our sole discretion, provided that we give you at least thirty (30) days’ prior notice of such changes. Unless otherwise specified in such notice to you, any changes to the subscription fees will take effect in the billing period immediately following our notice to you.
In order to stop auto-billing for “Pro” or “Enterprise” accounts, you must downgrade or cancel your account.
Account Downgrade & Cancellation
In order to stop auto-billing for “Pro” or “Enterprise” accounts, you must downgrade or delete your account.
For those members that pay monthly, you can cancel within your active month at any time for a full refund of that month.
For those members that pay annually, you have a 30 day grace period from any payment date to cancel and request a full refund.
PEPPOL Credits Non-Refundable
PEPPOL credits $50/500 or $100/1000 remain valid for a calendar year are fully 100% non-refundable.
Payment Disputes
By creating an Invoice Ninja account you agree to not file any payment dispute against your monthly or annual “Pro” or “Enterprise” plan membership fee.
If you file a dispute for the cost of your monthly membership you are agreeing to forfeit the entire month cost and will be downgraded to a free account.
If you file a dispute for the cost of your annual membership you are agreeing to forfeit the entire year cost and will be downgraded to a free account.
Source Code License
As of June-2021 the Invoice Ninja self-host license is updated from AAL to Elastic License 2.0.
Limited License & Termination of Use
Invoiceninja.com grants User Accounts & Clients a limited license to access the invoiceninja.com services such as User Account creation and all invoiceninja.com services, and Client services such as viewing invoices & quotations & proposals, downloading PDF, and printing invoices. This limited license may be revoked if deemed legally necessary without notice or penalty.
You will lose your license to use the Service if you violate any provision of this Agreement. Invoice Ninja’s policy is to investigate violations of this Agreement before terminating/deactivating accounts, however the decision to terminate any User account is the sole discretion of Invoice Ninja.
