Contact & Support
Questions or
want to say hi?
We're a small, founder-run team that actually replies. Reach out via email, join our community, or browse our support resources.
Already an Invoice Ninja member?
The fastest way to get support is directly from within your account — our support team is right there.
- Log into your account at app.invoicing.co
- Click the email icon in your account dashboard footer
- Submit your support request directly
Get in touch
We're here to help
📧
Email Us
Questions, feedback, or just want to say hi? The co-founders read and reply to every email. We live to serve.
contact@invoiceninja.com →💬
Slack & Discord Communities
Join over 8,000 Invoice Ninja community members on Slack & Discord. Get help, share tips, connect with other users.
Join Slack → Join Discord →🗣️
Community Forum
Browse thousands of answers, tutorials, and discussions in our community forums. Chances are your question has already been answered.
Community Forum →Self-service resources
Find answers fast
Common questions
How do I upload my company logo?
Navigate to Settings → Company Details, and click "Logo" to upload or change your logo. Available on all plans, including free.
How do clients pay their invoices?
Connect a payment gateway in Settings → Online Payments. Your clients will see a "Pay Now" button on their invoice. See all supported gateways →
How do I customize my invoice design?
Free accounts include 4 invoice templates. Pro & Enterprise unlock 11 templates, all with full customization including logo, colors, and custom fields.
Is there a desktop app?
Yes! Invoice Ninja has native apps for macOS, Windows, Linux, iOS, and Android. See all apps →
How do i remove "Invoice ninja" from invoices?
Upgrade to Pro or Enterprise to remove all Invoice Ninja branding from your invoices, quotes, and client-facing pages.
Do you offer a money back guarantee?
Yes — all paid plans come with a 30-day money back promise. Contact Us within 30 days of upgrading for a full refund.