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The Pros and Cons of Working with Freelance Clients Internationally

  • December 4, 2019

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The world is your oyster, so the saying goes. And this is no less the case when it comes to freelancing, especially if you work predominantly online. There’s potentially a whole world of clients willing to pay for your skills and expertise. Yet is working with freelance clients internationally something you should consider or something to avoid? 

According to a recent U.S. Freelancer Insights Report from PayPal, 58% of freelancers have at least one international client. With more and more people entering the freelancing sector, and the world growing ever smaller, this percentage will probably rise over the coming years. For many online freelancers, working with foreign clients – and colleagues – is just standard practice. 

But what about for you? 

International freelance clients: The pros and the cons

When developing your freelancing business, it’s important to define your target audience. Doing so helps you better market your services. And one of the questions you might need to ask yourself is just how far, geographically and culturally, you want to go when attracting your ideal clients. 

To help your decision, here are some pros and cons of working with international clients. 

Pros

Exciting projects – The larger your web, the more chance of landing some very exciting projects. Depending on your freelance niche focus, there might be foreign countries more at the forefront in your particular industry, or with greater need for skilled pros in your field. 

New cultural insights – Working with international clients provides new and fascinating insights into different cultures. You learn new ways of doing things in your work, new communication methods, and you might even get the chance to make new foreign friends, all without leaving your home country. 

Bigger market – In the US, as of 2019, there are 329 million people. The world population is 7.7 billion. Whether you target private individuals or businesses, it’s safe to say there will never be a lack of clients when you open yourself to the world market. This can be especially beneficial if you target a narrow lucrative niche focus, perhaps in a B2B industry. 

Potentially better pay – Depending on where you live, working internationally can certainly result in better pay. You can enjoy a very good livelihood in some countries charging just a fraction of what freelancers in many Western nations need to earn. Plus, in some specialist industries, you might find companies in another country or region willing to pay handsomely for your native expertise and insights. 

Good collaboration tools – In this day and age technology allows us to communicate and collaborate with ease. There are numerous apps and tools which make it feel like a person on the other side of the world is sitting next to us in the same room. Distance is irrelevant when it comes to sharing data, information, and skills. 

It’s equally irrelevant when it comes to payments as well, especially with free invoicing software like Invoice Ninja which offers more than 40 international payment gateway integrations and multiple languages and currency options. 

Now let’s weigh the pros with the cons. 

Cons

Time zones – One of the best ways to destroy any attempts to keep a 9-to-5 schedule is to work with clients in vastly different time zones. For example, if you’re based on the West Coast of the United States and you have clients dotted across Europe and the Middle East, you might need to plan for some very early morning Skype calls. 

You can still work with overseas clients but you might want to target clients in just a few favorable time zones. 

Language barriers – When working with clients whose first language is not English, there’s a lot of potential for misunderstandings and inaccurate data sharing. This in turn can lead to errors which can delay a project schedule and create tension. If you find it difficult to understand a prospect and their requirements, because of language issues, it’s sometimes better to say no. 

Cultural differences – Like with language issues, cultural differences can sometimes lead to mixed messages and misunderstandings. Some cultures have work ethics which are highly demanding, while others are the opposite and can leave you exasperated. Unfamiliar social norms can also lead to accidental insult, which can tarnish an intercontinental freelancer-client relationship. 

Currency differences – It can be difficult enough pricing your services in your national currency. When you’re confronted with multiple currencies from different parts of the world, creating estimates, proposals, and invoices can make things somewhat more confusing. Many overseas clients will be happy to pay in the dollar but others will prefer their own currency.  

(Read more about cross-currency billing with international clients.)

Payment risks – There’s not a lot you can do if an international client in another country refuses to pay your invoice. You can catch an airplane and fly half way across the world to chase your payment but that is not really a desirable option. Foreign clients are no more or less likely to avoid payment than your fellow citizens but you just have fewer legal rights when it comes to getting paid. 

That’s why, and regardless of your client’s location, it’s sensible to ask for upfront payments before every new project. 

Choosing your ideal clients

Whether you choose to work with international clients is entirely up to you. As a freelancer, you’re in full control of who you work with and the types of projects you accept. Some services will apply to individuals and businesses the world over while others will be specific just to a local market. 

Generally, it’s easier and smoother to work with people in your own country but that’s not always true. If you have an open mind and love to mix with people from many different cultures and countries, then offering your services to the world might offer a new level of joy and excitement. 

It’s important, however, that before you decide, to be aware of both the pros and cons of working with freelance clients internationally. 

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Create Taxes per Invoice Total or per Invoice Line-Item

Forever Free

Powerful tax settings.

  • Create up to 3 separate tax rates per invoice total.
  • Create up to 3 separate tax rates per individual invoice line-item!

You may have line-items (services or products) that are tax exempt, others that require taxation. You can create multiple tax situations per client or invoice! 

Invoice Ninja also supports creating inclusive & exclusive taxes per client as needed

  • Exclusive taxation: $100 + 10% = $110
  • Inclusive taxation: $100 + 10% = $100 ($90.91 + tax $9.09)

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

​Enable/Disable Recurring When Cloning

Forever Free

Save time by cloning invoices within a client, or clone an existing invoice to a new client! You may wish to clone a invoice from one client to another and set up the new invoice as recurring with auto-billing, or vice versa! 

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

 

Create a Free Account!

Setup Automatic Credit Card Gateway Fees

Forever Free

You may wish to pass along your credit processing fee to your clients if they pay by credit card, or simply to encourage your clients to pay by ACH bank transfer! Set up automatic fees at your discretion or enable the fee to auto-match your gateway fee!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Bulk Emailing Invoices & Quotations

Forever Free

If you wish to semi-automate emailing out invoices & quotes to your clients, utilize the bulk send feature! Simply select all the invoices & quotes and click “Send” and your account will automatically que them up to go out! 

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

​Multiple Currencies & Languages

Forever Free

Invoice Ninja supports dozens of languages & currencies!

You can set different languages & currencies per client! Is your account in English, but it would be nice if your French speaking clients saw their client portal in French or Spanish speaking clients seeing payment instructions in Spanish? We have you covered!

Languages and currencies can be set per individual client!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Importing Expenses & Vendors

Forever Free

Keep all records up to date & run accurate reports by importing Expenses. Expense importing can be done manually anytime, or you can automate it with our new banking Yodleee integration!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Item & Product Library System

Forever Free

Why waste time typing? Create product & services in your Product Library! When creating invoices simple click from the line-item selector to quickly populate invoices and email them out!

Your product library also works (optionally) together with the Inventory feature! You can define the # of inventory stock available and when creating invoices the product library will reduce inventory levels and notify when you’re running low!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Alerts When Client Views & Pays Invoices

Forever Free

Want to know when your client clicks to view their invoice?

Set up notifications when clients view quotes, invoices, make payments, and also if a clients payment fails. 

If you have additional account users, you can also be notified when your User are creating and sending out quotes & invoices! 

Many notification options to keep you informed of all actions taking place within your account!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Projects, Tasks & Track Time

Forever Free

Task time-tracking allows you to accurately record every second spent on each individual task and quickly transfer timed data to the relevant invoice.

  • Create Project, Tasks, and Track Billable-Work
  • Convert Timed-Tasks to Invoices with 1-Click
  • Easily Categorize to Search Tasks & Projects

When you’re done with a task or series of tasks within a project, simply click and send your work-time to an invoice with 1-click!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Accept Deposits & Partial Payments

Forever Free

Do you require a deposit or down-payment from clients to commence your work?

Set partial payments/deposits with unique due dates for partial payments/deposits! After your client pays the partial payment the invoice will automatically update itself with the balance due and set the new final invoice due date.

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

 

Create a Free Account!

Approved Quotes Auto-Convert to Payable Invoices

Forever Free

Automate your workflow! When you email out quotations to your clients, they can “Click to Approve” the quotation which then converts the quote into a payable invoice!

Invoices can then be paid online with 1-click, and your account documents all steps!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Client-Side Portal & Invoices/Payments History

Forever Free

Every action your clients take is recorded and viewed into their client-side portal. 

Invoices, quotes, payments and more are tracked.

Uploaded documents, payment methods, client-profile – everything is accessible and recorded to ensure a smooth experience for you & your clients!

Your clients also have dynamic functionality to run their balance statements with custom date & data parameters!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Recurring Invoicing & Auto-Billing Clients

Forever Free

If you have clients that need to be billed again & again on a fixed schedule (weekly, monthly, etc…), Invoice Ninja offers auto-billing via the world’s favorite payment gateways:

  • Stripe
  • WePay
  • Braintree
  • Authorize.net​​
  • Mollie
  • GoCardless
  • Square
  • Eway Rapid
  • PayFast
  • Checkout.com
  • Paytrace
  • Forte

Auto-billing (AKA “token billing”) is a feature that enables the payments system to capture your clients’ credit card details and store them for billing at a future date. Token billing enables auto-billing, which means future invoices can be issued automatically. Invoice Ninja integrates seamlessly so you can enjoy all the advantages of token billing via your Invoice Ninja account.

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Track Inventory Levels

Forever Free

The inventory management feature works together with your “product library”!

Set inventory stock within your product library with threshold notifications. When you create invoices and populate invoice line-items, the inventory stock levels will reduce automatically! When your stock runs low the system will email you a notification reminder to stock up!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Invoice Template Designs

Forever Free

Beautiful well formatted invoices are critical to show clients that you mean business!

Invoice Ninja offers 11 invoice template designs. Free users have 4 free invoice templates, Pro & Enterprise user have all 11 invoice template designs.

Each invoice template can be customized with your company logo, colors scheme to match your brand, and detailed formatting customizations are also offered!

Give your clients a truly branded experience with your company by customizing your invoice templates to match your company branding! 

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Online Payment Gateways

Forever Free

Integrating your Invoice Ninja account with a payment gateway allows clients to pay their invoices with 1-click! 

The payment gateway processes the transaction in the background while your client never leave their Invoice Ninja client-side portal. Seamless! 

Integrate your invoices with: 

  • Stripe Payments
  • WePay Payments
  • PayPal Payments
  • Checkout.com Payments
  • Braintree Payments
  • PayFast Invoice Payments
  • Authorize.net Payments
  • Square Payments
  • Mollie Invoice Payments
  • Many more!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Upload your Company Logo

Forever Free

Providing your clients a branded experience is critical for professionalism and building trust. Upload your company logo to your preferred invoice template design.

All accounts, Free & Pro/Enterprise, are able to upload logos an customize their invoice colors to match their logo & company brand theme.

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Create & Email Invoices & Quotes in Real-Time

Forever Free

Real-time PDF preview creation shows your invoice review as you build it in real-time. Utilize the product library to quickly populate invoices with 1-click, view the invoice .PDF preview to ensure everything looks awesome, and send it out!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!

Dynamic Dashboard Data

Forever Free

View revenue, invoices sent, recent activity data. Track upcoming invoices, invoices past due, and more!

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Free Invoicing Software for Small Business.
Focus on doing what you love.​ We’ll help with the invoicing​:)

Create a Free Account!